At Alfateh Center, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully happy with your order, we’re here to help.

Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

  • Item must be unused, unworn, and in original condition
  • Item must be in original packaging with tags attached
  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

The following items cannot be returned:

  • Sale or discounted items
  • Innerwear or personal items
  • Customized or altered products

Refunds

Once we receive and inspect your returned item:

  • You will be notified about the approval or rejection
  • If approved, your refund will be processed within 5–7 business days
  • Refund will be issued via the original payment method (or bank transfer for COD orders)

Exchange Policy

We only replace items if:

  • They are defective or damaged
  • Wrong item was delivered

Shipping Costs

  • Customers are responsible for return shipping charges
  • Shipping costs are non-refundable

Contact Us

If you have any questions, contact us at:
📧 Email: demo246389@gmail.com